However the buyers are requested to send the product back to our office. We accept 100% refund when the product has quality problems or any unexpected mistakes. You also can choose other shipping methods to have a fast shipping. Most likely you will get the products within 20-30 business days. We often use China Post, Hong Kong Post or USPS. Please make sure your shipping address is correct. Then the rest of the money will be refunded to you after we get the package back.Ĭ offer free worldwide shipping. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. You should contact your local customs office for further information because custom policies are different from country to country. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. WorldPay accepts Visa, MasterCard, Visa Debit and MasterMoney.Ĭosplayfu has no control over import charges and does not have responsibility for the package meeting local customs taxes. Stripe accepts payments by ApplePay and credit cards (including VISA, MASTER, DISCOVER, AMEX, JCB, and DINER Club). We accept payments from Paypal, Stripe and Worldpay.

Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. If you need to attend a convention, please make sure you have enough time for preparing. All the accessories can ship immediately. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. Complicated dress may need more than 30 days. Once you make an order, it will take 15 –20 working days to customize your costume by professional dressmaker. Our tailors will make the costume fit for you.

A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size.

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